Connect WeCom

By connecting WeCom, StoreClaw can help you use AI capabilities in WeCom to handle store operations tasks. You can also sync automation task results, business reports, anomaly alerts, and other messages to WeCom groups.

Overview

StoreClaw currently provides two WeCom-related capabilities on the Message channels page:

Channel	Page name	Main use	Interaction type
WeCom	WeCom	Chat with StoreClaw in WeCom to start store analysis, document processing, operations Q&A, and other tasks	Two-way conversation
WeCom bot	WeCom bot	Push StoreClaw task results, reports, and reminders to a specified WeCom group	One-way notification

If you want to ask StoreClaw questions directly in WeCom, select WeCom.

If you only want to push StoreClaw results to a group, select WeCom bot.

Before you begin

Before you start, make sure that:

• You have a StoreClaw account.
• You can log in to WeCom normally.
• You have WeCom admin permissions if you need to install or authorize the WeCom channel for your organization. If not, contact your WeCom administrator for help.
• If you want to receive group notifications, make sure you have permission to add a group bot to the target WeCom group.

Connect WeCom

Go to the connection entry

1. Log in to StoreClaw.
2. In the left sidebar, click Channels.
3. In the channel list, find the WeCom card.
4. Click the add button on the card.

Connect WeCom with a QR code

After you click the add button, StoreClaw opens the WeCom connection modal. The current connection method is QR code. Note that the following steps require WeCom admin permissions.

According to the WeCom connection mechanism, scanning the QR code creates a new intelligent bot in WeCom instead of reconnecting an existing bot.

1. In the modal, make sure QR code is selected.
2. Open WeCom on your phone.
3. Scan the QR code shown in the modal.
4. Follow the prompts on your phone to confirm authorization.
5. After authorization is complete, return to StoreClaw.
6. Wait until the WeCom card shows the connected status.

The QR code may expire. If WeCom says the QR code has expired, close the modal and reopen the WeCom connection entry to get a new QR code. Scanning again may create a new intelligent bot according to WeCom rules. To avoid unused bots, disable or delete bots that are no longer needed in the WeCom admin console.

Verify the connection

After the connection is complete, we recommend running a quick check:

1. Open WeCom.

2. Find the StoreClaw app, bot, or conversation entry.

3. Send a test message, for example:

   Analyze my store sales performance for the last 7 days
   

4. Check whether StoreClaw replies normally.

If you cannot find StoreClaw in WeCom, go back to the Channels page in StoreClaw to check the connection status. You can also contact your administrator to confirm whether the app has been installed for the current organization or member scope.

Use StoreClaw in WeCom

After WeCom is connected, you can start tasks in natural language, similar to how you use StoreClaw in the product.

Common use cases

Scenario	Example question
Store performance analysis	Analyze this week’s store sales performance and identify the main growth points and risks
Inventory health check	Help me identify products with stockout or slow-moving inventory risks
Product optimization	Help me optimize the title and selling points for this product
Operations report	Generate today’s store operations report for management
Anomaly analysis	Why did order volume drop yesterday? Help me find possible causes
Document processing	Turn this operations report into a one-page summary

Recommended prompt format

To help StoreClaw provide more actionable results, include the following information in your message:

• Analysis target: Store, platform, marketplace, product, ad campaign, or time range.
• Expected output: Daily report, diagnosis report, action list, table, presentation draft, and so on.
• Business context: Promotion, stockout, new launch, ad adjustment, holiday, or other events that may affect the result.

Example:

Analyze the sales performance of my Amazon US store from 2026-06-01 to 2026-06-03.
Focus on orders, sales, conversion rate, and inventory risks.
At the end, give me 5 operations suggestions I can take tomorrow.

Notes

• StoreClaw capabilities in WeCom depend on your current account permissions and connected data sources.
• If a store or platform has not been connected in StoreClaw, StoreClaw may not be able to read the related data.
• If a task involves sensitive business data, make sure the WeCom group or conversation members are appropriate.
• Long-running tasks may take some time. Avoid submitting many repeated requests at the same time.

WeCom permission scope

The available WeCom capabilities may be affected by organization size, WeCom authorization scope, visibility scope, and StoreClaw’s current product capabilities. The actual capabilities available in WeCom are subject to the WeCom authorization page, the WeCom admin console, and the current StoreClaw product capabilities.

Organizations or personal teams with fewer than 10 people

For individuals or teams with fewer than 10 people, WeCom usually uses the authorized user’s personal identity to access related capabilities. This is more suitable for personal productivity or small-team collaboration.

The supported capabilities may include:

• Send and receive one-to-one chats and internal group messages.
• Create, read, and write WeCom documents.
• Create and query calendar events.
• Create, query, or update meetings.
• Create, query, and update to-dos.
• Query contact information.

These capabilities are closer to a personal AI assistant experience. For example, you can ask StoreClaw in WeCom to organize operations documents, generate meeting action items, summarize to-dos, or process daily work based on the authorized scope.

To avoid unauthorized access, the actual visible members, available conversation scope, and accessible data scope are still subject to your WeCom authorization settings. If a capability is unavailable after scanning the QR code, first check the organization size, authorized account, visibility scope, and WeCom admin console settings.

Organizations with more than 10 people

For organizations with more than 10 people, WeCom permissions are usually more enterprise-controlled and do not open full personal productivity permissions by default. According to public WeCom documentation, API mode for organizations with more than 10 people mainly provides document MCP capabilities, which can be used to create documents and smart tables.

Therefore, in organizations with more than 10 people, the StoreClaw WeCom channel is more suitable for:

• Creating operations reports, review documents, meeting notes, and other WeCom documents.
• Creating or writing to smart tables.
• Turning StoreClaw analysis results into editable team documents.
• Providing team collaboration capabilities within the visibility scope configured by the enterprise administrator.

If your team has more than 10 people but needs more capabilities such as calendar events, meetings, to-dos, contact lookup, or message sending and receiving, contact your WeCom administrator to confirm the available WeCom capabilities, permission configuration, and StoreClaw channel support.

Creation quantity and threshold limits

WeCom intelligent bots have creation limits. According to WeCom official documentation:

• A single organization can create up to 300 intelligent bots.
• A single regular member can create up to 20 intelligent bots.
• After reaching the limit, you can disable or delete unused bots to free up quota.

Because StoreClaw creates a new WeCom intelligent bot through the QR code connection flow, pay special attention to bot quantity in the following scenarios:

• Scanning multiple times for testing.
• Scanning again after the QR code expires.
• Multiple members trying to connect StoreClaw separately.
• Old bots are no longer used but have not been disabled or deleted in the WeCom admin console.

If authorization fails because the creation limit has been reached, go to the WeCom intelligent bot management page first. Check the number of bots under the current organization and member, then clean up unused bots before reconnecting.

Official documentation

• WeCom Help Center: How to use WeCom API capabilities through OpenClaw
• WeCom Help Center: Connect OpenClaw to WeCom intelligent bots
• WeCom Help Center: One-click bot creation guide
• WeCom Help Center: Intelligent bot creation rules and quantity limits
• WeCom ecosystem team guide: Guide to connecting WeCom to OpenClaw and official community

Connect WeCom bot notifications

WeCom bot notifications are used to push StoreClaw results to WeCom groups. They are suitable for daily reports, anomaly alerts, automation task results, and similar scenarios.

Note: WeCom bot notifications are one-way notifications. StoreClaw sends messages to WeCom groups, but it does not read group chat content or continue conversations based on group replies.

For setup instructions, see Connect WeCom bot notifications.

Daily usage suggestions

Create groups by business purpose

If your team handles multiple business areas, consider creating WeCom groups by purpose:

• Store operations report group
• Inventory alert group
• Ads and marketing review group
• Management summary group
• Major campaign task force group

This helps reduce message noise and makes it easier for different roles to focus on the information they need.

Clarify group responsibilities

After connecting StoreClaw, we recommend clarifying the following responsibilities:

• Who reviews daily StoreClaw updates.
• Who follows up on inventory, order, ad, and product anomalies.
• Who adjusts StoreClaw automation tasks.
• Who maintains WeCom members and permissions.

FAQ