With the Facebook connector, StoreClaw can access Page data and perform authorized publishing or management actions within the scope of the Facebook Pages you approve when you trigger those actions in chat or through a scheduled task.

Before You Connect

Before you begin, confirm the following:

  • The Facebook account you use must be an admin of the target Facebook Page. Editor permission is not sufficient.
  • The Facebook account must have two-factor authentication enabled, as required by the Meta API security policy.

What the Connector Does

The Facebook connector provides the following capabilities:

  • Read data: StoreClaw can read Page engagement metrics for analysis and reporting.
  • Manage Pages: After authorization, StoreClaw skills can manage Page posts and ad-related content within the allowed scope.
  • Keep access controlled: Authorization follows Meta's official OAuth flow, and you can revoke access at any time.

Connect Facebook

Start the Connection Flow

  1. In the left navigation of StoreClaw, click Connectors.
  2. Under the Social Media category, find the Facebook card and click it.
  3. In the pop-up window, review the connection details and click the black Connect Facebook -> button.

Complete Official Authorization

  1. The system redirects you to the official Facebook sign-in page.
  2. Sign in: Enter the Facebook account and password for the Page administrator account.
  3. Confirm permissions: On the authorization page, select the Facebook Pages that you want StoreClaw to manage.

Return to StoreClaw

  1. After authorization is complete, the page automatically returns to StoreClaw.
  2. Verify status: When the Facebook card shows Connected with a green border and checkmark icon, the data channel is active.

What You Can Do After Connecting

After the connection succeeds, StoreClaw can handle Facebook Page tasks within the authorized scope when you request them explicitly or include them in a scheduled task:

Publish content When you ask StoreClaw to do so, it can publish text-and-image posts, videos, and album posts. You can also schedule posts, adjust publishing schedules, and republish content. This is useful for product launches, routine content calendars, and draft publishing.

Manage engagement When requested, StoreClaw can reply to comments, like comments, and delete spam comments. This can also be paired with scheduled tasks for routine comment review or batch cleanup.

Handle direct messages When requested, StoreClaw can read Page inbox conversations, reply to messages, and mark messages as read. This is useful for customer support workflows such as pre-sales inquiries and after-sales follow-up.

Analyze performance When you ask for analysis, StoreClaw can read Page-level metrics such as reach, engagement, and follower growth, as well as post-level performance. This helps identify content patterns that perform well and supports content strategy adjustments.

Manage published content When requested, StoreClaw can view, edit, or delete published posts, and retrieve the list of scheduled posts. This is useful for bulk copy updates or clearing expired promotional content.

Note: These operations are supported only for Facebook Pages, not personal accounts.

Example Prompts

ScenarioExample prompt
Content analysisAnalyze engagement data from my Facebook Page over the past month and identify the top 3 posts.
PublishingDraft a post to promote our summer launch, then publish it to my Page.
CleanupDelete spam comments under my recent posts.
Direct messagesCheck the latest unread Page messages and draft replies for each one.

FAQ

Q: Why does Facebook show "Login information is incorrect" when I sign in?

A: Check that the account and password are correct. If they are correct and the error still appears, Facebook may be blocking the login as a risk-control measure because it looks like an unfamiliar sign-in. Try signing in to Facebook first in another browser tab, then return to StoreClaw and try again.

Q: Is it safe to connect Facebook?

A: StoreClaw only requests permissions related to managing Facebook Pages. It cannot read your private personal messages, friend list, or private timeline content. You can also revoke access in Facebook's authorization settings at any time.

Q: If I manage multiple Pages, can I authorize only one of them?

A: Yes. In the Facebook authorization dialog, you can choose exactly which Pages to connect.

通过 Facebook 连接器，StoreClaw 可在您授权的公共主页范围内读取主页数据，并在您于会话中主动触发或通过定时任务配置后，执行已授权的内容发布或管理操作。

连接前请确认

在开始连接前，请确保您满足以下条件：

  • 您使用的 Facebook 账号必须是目标公共主页的管理员（编辑员权限不足）
  • 该 Facebook 账号已开启两步验证功能（Meta API 安全要求）

连接器功能说明

Facebook 连接器可提供以下能力：

  • 数据读取： StoreClaw 能够读取主页互动指标，用于内容分析和简报生成。
  • 主页管理： 授权后，StoreClaw 技能可在权限范围内管理主页帖子与广告相关内容。
  • 安全受控： 严格遵循 Meta 官方 OAuth 授权协议，您可以随时撤销访问权限。

如何完成 Facebook 授权

开启连接流程

  1. 在 StoreClaw 左侧导航栏点击 连接器。
  2. 在 社交媒体 分类下找到 Facebook 卡片并点击。
  3. 在弹窗中确认连接详情，点击黑色的 连接 Facebook → 按钮。

完成官方授权

  1. 系统将自动跳转至 Facebook 官方登录页面。
  2. 账号登录： 输入管理公共主页的 Facebook 账号与密码。
  3. 确认权限： 在跳转的授权页面中，勾选您希望 StoreClaw 管理的 Facebook 公共主页 (Pages)。

返回系统

  1. 完成授权后，页面将自动跳回 StoreClaw。
  2. 验证状态： 当 Facebook 卡片显示为已连接状态（显示绿色边框及打钩图标）时，表示数据通道已激活。

连接后能做什么

连接成功后，当您明确发起请求，或将相关操作配置为定时任务后，StoreClaw 可在授权范围内处理 Facebook 公共主页相关任务，涵盖以下方向：

发布内容 当您要求 StoreClaw 执行发布时，它可发布图文、视频、相册帖，也支持定时发布、修改排期和重新发布。适合新品上线、日常内容排期或内容草稿发布。

互动运营 在您发起请求时，StoreClaw 可回复评论、点赞、删除垃圾评论。也可配合定时任务进行评论巡查或批量处理。

私信客服 在您发起请求时，StoreClaw 可读取主页收件箱对话、回复私信、标记已读。适合用于处理询单和售后消息。

数据分析 当您要求 StoreClaw 进行分析时，它可读取主页整体数据（触达、互动、增粉）和单条内容表现，找出表现较好的内容结构，辅助内容策略优化。

内容管理 在您发起请求时，StoreClaw 可查看、修改、删除已发帖子，获取待发布的定时帖列表，适合批量调整文案或清理过期促销内容。

注意： 以上操作仅支持 Facebook 公共主页（Page），不支持个人账号。

示例指令

场景示例指令
内容分析分析我过去一个月 Facebook 主页的互动数据，找出表现最好的 3 篇帖子
内容发布帮我写一条推广夏季新品的帖子，写好后发布到主页
互动清理删除最近帖子下的垃圾评论
私信回复查看主页最新的未读私信，帮我逐条起草回复

常见问题 (FAQ)

Q：为什么登录时提示“Login information is incorrect”？

A： 请检查您的账号和密码是否填写正确。如果确认无误但仍报错，可能是由于异地登录被 Facebook 风险控制拦截。建议先在当前浏览器的其他标签页正常登录 Facebook 后，再回到 StoreClaw 重试连接。

Q：连接 Facebook 安全吗？

A： StoreClaw 仅申请与“公共主页”管理相关的权限，无法读取您的个人私人聊天记录、好友列表或个人时间线隐私。您也可以在 Facebook 授权设置中撤销访问权限。

Q：如果我有多个主页，可以只授权其中一个吗？

A： 可以。在 Facebook 的授权弹窗中，您可以精确勾选想要关联的主页。